Disclaimer and Policies

 

WE ARE NOT A MEDICAL SITE

The contents of juiceladycherie.com and www.juiceladyinfo.com (owned by Trinity Wellness Institute, Inc.) including all health- or medical- related materials in text, graphics, images, and other material contained on the Juice Lady site (“Content”) are for informational purposes only. Neither the Site nor the Content are intended to be a substitute for professional medical advice, diagnosis, or treatment. You should always seek the advice of your physician or other qualified health provider with any questions regarding a medical condition or treatment, nor should you ever disregard professional medical advice or delay in seeking advice because of any content on juiceladycherie.com.

PRIVACY POLICY

The Juice Lady/Trinity Wellness Institute, Inc. strives to offer its visitors the many advantages of Internet technology and to provide an interactive and personalized experience. We may use Personally Identifiable Information (your name, e-mail address, street address, telephone number) subject to the terms of this privacy policy. We do not like spam as much as you do and we will never sell, barter, or rent your email address to any unauthorized third party.

RETURN POLICY

DVD Return Policy – Trinity Wellness Institute, Inc. DVD’s Return Policy – The Juice Lady’s DVD’s and books may be returned within 30 days from the date of invoice for a full refund (excluding shipping charges and any applicable restocking fees). DVD’s MUST BE UNOPENED. Please call 425-261-8821 for a return address, and follow the return instructions. A copy of the packing slip must accompany all returns. We reserve the right not to accept returns that are in poor condition, or are not accompanied by a packing slip. All refunds for products will be issued by Trinity Wellness Institute, Inc.
Supplements Return Policy – If you are not completely satisfied with your order, you may return the unused items within 30 days from the date of invoice for a full refund (excluding shipping charges and any applicable restocking fees). Please call 425-21-8821 for a return address, and follow the return instructions. A copy of the packing slip must accompany all returns. We reserve the right to not accept returns that are in poor condition or are not accompanied by a packing slip.
Omega juicers must be returned to: Omega Juicers 3355 Enterprise Ave. Ste. 160 Ft. Lauderdale, FL 33331 You must have an RMA# on the box when you return a juicer. Always get tracking for your package so you have proof of delivery. Call 425-261-8821 to get the RMA number.
Swing Machine and Dehydrator Return Policy – Swing Machine and dehydrator returns must be returned to the warehouse in California. You must have an RMA# noted on the box. Call 425-261-8821 for return information and mailing address.
Cleanse Kit Return Policy –  Cleanse Kit must be returned within 90 days to get your money back. After 90 days from purchase, there will be no refund. You must get an RMA # for all returns. Call 425-261-8821 to get your number and shipping address. For all other returns: Call 425-261-8821 for advice on returning the product. Always return your product with tracking so that you have proof of delivery.

For all other returns:

NO REFUND ON DOWNLOADABLE PROGRAMS OR PRODUCTS.

Call 425-261-8821 for advice on returning the product.

Always return your product with tracking so that you have proof of delivery.