Shipping & Returns
DVD Return Policy – Trinity Wellness Institute, Inc. DVD’s Return Policy – The Juice Lady’s DVD’s and books may be returned within 30 days from the date of invoice for a full refund (excluding shipping charges and any applicable restocking fees). DVD’s MUST BE UNOPENED. Please call 480-687-3655 for a return address, and follow the return instructions. We reserve the right not to accept returns that are in poor condition. All refunds for products will be issued by Trinity Wellness Institute, Inc.
Supplements Return Policy – If you are not completely satisfied with your order, you may return the unused items within 30 days from the date of invoice for a full refund (excluding shipping charges and any applicable restocking fees). Please call 480-687-3655 for a return address, and follow the return instructions.
Nama juicers – For returns of the Nama juicers, please visit namawell.com
Swing Machine Return Policy – Swing Machine and dehydrator returns must be returned to the warehouse in California. You must have an RMA# noted on the box. Call 480-687-3655 or email me at cherie@juiceladycherie.com for return information and mailing address.
Cleanse Kit Return Policy –DesBio is unable to accept returns for cleanse kits. If you believe that your product is faulty or damaged, please email me at cherie@juiceladycherie.com within 7 days of receiving your shipment.
For all other returns:
NO REFUND ON DOWNLOADABLE PROGRAMS OR PRODUCTS.
Call 480-687-3655 for advice on returning the product.
Always return your product with tracking so that you have proof of delivery.